CANCELLATION POLICY:

Full Refund: Cancel your booking at least 15 days before the check-in date to receive a full refund of the amount paid.

Partial Refund: Cancel your booking 10 days before the check-in date to receive a 50% refund of the booking amount paid.

No Refund: Cancellations made within 10 days of the check-in date are not eligible for a refund.

Public Holiday/Long Weekend /Weekend(Saturday):
As per our terms and conditions, during busy periods like long weekends, we have a strict no-refund policy in place. Therefore, in the event of a cancellation, we regret to inform you that we will not be able to refund any amount.

Payment Policy:  
Please be advised that we do not accept credit or debit card payments at the property.  

Check-In and Check-Out

Check-in: 01:00 pm

Check-out: 11:00 am

Adhering to these times ensures a smooth turnover for guests.

Refundable Security Deposit

A refundable ₹5,000 security deposit is required at check-in and refunded at check-out, provided no damages are detected.

Costs for any damages during the stay will be deducted from the deposit.

Pool Usage

Pool timings: 01:00 pm to 10:00 pm.

Food Orders

Food orders must be placed at least 24 hours in advance.

Immediate orders might not be accommodated if requested less than 24 hours prior.

Pet Rules

One pet is allowed with an additional charge of ₹800.

Guests must provide their pet’s bowls and bedding.

Guests are responsible for cleaning up pet waste or messes.

Quiet Hours

Observe quiet hours from 12:00 am to 8:00 am.

Loud music is prohibited post 10:00 pm as per government rules.

Guest Limit

Unregistered guests are not allowed.

Notify us in advance if guest numbers increase (charges apply).

No parties or late-night revelry are allowed.

Respect for Property

Handle the property and its contents with care.

Damages or missing items will be charged to the guest.

Avoid rearranging furniture and ensure proper use of furnishings.

Lost keys will incur a replacement fee.

Additional Guidelines

A ₹5,000 refundable security deposit must be submitted at check-in.

Original ID proof of all guests must be submitted at check-in.

The villa has inverter backup, which lasts for 3-4 hours only once the electricity goes.

Playing loud music at any time is prohibited. Soft music can only be played indoors after 10:00 pm.

Always be respectful to neighbors. Failure to do so may lead to the involvement of police or local authorities, and the security deposit will be forfeited.