As a Mysa Stays user, you entrust us with sensitive information, including your phone details, address, and bank account numbers. Our Privacy Policy articulates Mysa Stays' guidelines and practices regarding the collection and utilization of your personal information. This privacy statement outlines the data collected during our routine business operations and its potential usage. By accessing or using this website, you explicitly consent to the use and disclosure of your personal information as described in this Privacy Policy. The terms specified in the Terms and Conditions of Use are also integral to and enforceable in this Privacy Policy. Please note that this Privacy Policy is subject to modification without prior notice to website visitors or users. We advise you to regularly review this policy for any updates or alterations. Explore further to learn about the comprehensive measures in place to secure your personal data.
Personal information
Personal information refers to any data capable of identifying you, including:
- Name and Gender
- Phone Number
- E-mail Address
- Contact Address
- Password
- Financial Information: Such as Bank Account, Credit Card, Debit Card Details, or other payment instrument information used for payment processing.
- Physical, Physiological, and Mental Health Condition
- Other Details: Such as Biometric Information, Sexual Orientation, Medical Records, and History.
Information collected and its uses
While visiting our website, you typically are not obliged to share personal information. However, if you wish to make bookings, we will need details such as your name, phone number, email, billing, and bank account information. We always allow you the choice to withhold information by not using specific features, and we clarify when information is optional or necessary. Accuracy in the information provided is essential, and we disclaim liability for its accuracy or consequences. Certain data may be automatically collected based on your website interactions, aiding our internal research on user demographics, interests, and behaviour. We track website usage and client traffic patterns to enhance our services. Rest assured, we only collect necessary data crucial for the services we provide on our site, prioritizing your privacy and security.
Cookies
are small files that are downloaded to your computer's hard drive, enhancing our service delivery. They are utilized on select web pages to analyse page navigation, gauge promotional impact, and a sense of security and trust. Cookies enable personalized content delivery and browser memory for user-specific data, reducing password entry frequency. Most cookies are session-based and are promptly removed from your hard drive when your session ends. You have the option to decline cookie usage if your browser permits. However, this may limit access to certain website services, necessitating more frequent login information input during your session. Please be aware that on some website pages, third parties occasionally deploy cookies or similar data collection tools, and we lack control over their cookie usage.
Utilization of the Information We Collect:
Rest assured, we strictly employ the personal information you provide only when necessary and relevant to our routine business operations. This includes processing website reservations, enhancing service quality, and establishing contact via phone and email as required. In some cases, we may share this data with reputable third parties. Furthermore, we may use this pertinent information to communicate about your reservation, inform you of advertised services on our website, and enforce the Terms and Conditions of Use, resolve disputes, and address issues.
Additionally, this information assists us in consumer interest in our services, notifying you about offers and updates both online and offline, personalizing your experience, detecting and safeguarding against errors, fraud, and other unlawful activities, as well as fulfilling other purposes disclosed at the time of data collection. This data also aids in enhancing our promotional and marketing efforts, analyzing website usage, and refining and customizing our website's services and content.
These functions contribute to an improved website experience, tailored to your needs, ensuring a seamless, secure, and personalized user experience on the site.
Information Sharing with Third Parties:
Under specific circumstances, your information may be shared with third parties:
- Trusted third parties, such as accountants, credit card processors, hotels, and government authorities, may access your information only to the extent necessary for them to perform specific services.
- If we restructure, sell, or lease our business, any rights related to your information will be transferred to the new entity, owner, or operator. We pledge to take reasonable measures to safeguard your privacy in such transitions.
- Information sharing may occur when required to aid in investigating, preventing, or addressing unlawful activities, suspected fraud, potential threats to safety, security, or rights of the website, unauthorized use or misuse of the website, violations of our terms and conditions, or to establish our legal rights in connection with claims or legal proceedings.
- Special circumstances include responding to subpoenas and court orders or cooperating with authorized agencies in accordance with the 2009 Information Technology (Procedure and Safeguards for Interception, Monitoring, and Decryption of Information) Rules for information interception, monitoring, or decryption. Collaboration with authorized agencies for traffic data or information collection, as per the Information Technology (Procedure and Safeguard for Monitoring and Collecting Traffic Data or Information) Rules, 2009.
- To facilitate or outsource specific aspects of our business, product, and service operations, we may engage internal service providers, known as third parties. In such cases, we may directly provide some of your personal information to these internal service providers. They are bound by confidentiality agreements and legal restrictions, ensuring the information's use is restricted to facilitating the outsourced website-related operation, unless you have expressly agreed to or granted permission for additional uses.
- Disclosure of Information:
Advertisements: The website may feature advertisements from third parties, and when you provide information to these advertisers while they are displayed on the website, both we and the advertiser simultaneously collect the data. The advertiser utilizes the information according to their standard privacy policy, and we handle the data in line with our privacy statement's provisions. It's important to review their policies before sharing the mentioned information, as we have no control over the privacy practices of these advertisers or third parties. We do not accept responsibility for the data you provide to these advertisers or the data they collect from you.
Links to Other Websites:
The website may contain links to other websites that gather user data. We disclaim any responsibility for the content or privacy policies of any linked websites.
Promotions and Updates:
By providing your email address during a reservation, you agree to receive communications from us regarding offers and updates related to the website and the services offered. We may monitor the website features you use most frequently to evaluate your usage of our services. This helps us present the most relevant and useful information about our services and the website. If you ever change your preferences and no longer wish to receive communications from us, you can opt out or unsubscribe by using the unsubscribe option on our website or by clicking the provided link in our email communications.
Security for Your Information:
We are committed to safeguarding the data you share with us. We have implemented various security measures, including administrative, technological, and physical safeguards, to protect the information you provide. For instance, we encrypt sensitive information you provide when using our system and limit access to your personal data to individuals with a legitimate business need. Your data security is our top priority.
Security Measures:
To ensure the confidentiality of your information, we commit to employing reasonable security practices, modern Internet security methods, and technologies in compliance with the Information Technology Act of 2000 and its associated regulations. These measures are in place to prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information.
Access to personal information is strictly limited to employees, contractors, and agents who require it for the operation, development, or enhancement of our services. These individuals are bound by confidentiality obligations, and any violation of these commitments may result in severe consequences, including termination and criminal prosecution.
While we implement industry best practices to protect your privacy, it is important to note that we cannot guarantee that none of your personal information or private communications will ever be shared in a manner not covered by this Privacy Policy. For instance, we might be compelled to provide personal information to the government or third parties under certain circumstances. Additionally, unauthorized interception or access to transmissions or private communications, as well as users' misuse of collected personal information from the website, are potential risks despite our security efforts.
Modifications to this Privacy Policy:
In the event of future updates, we reserve the right to modify this privacy statement. Any forthcoming alterations to our privacy policy will be disclosed on this page. We encourage you to regularly check our privacy policy page to stay informed of the most current version.
Grievance Procedure:
Mysa Stays is committed to transparency with its customers and has established a structured approach to assess and address customer complaints, grievances, and concerns. If you are dissatisfied with Mysa Stays' services or have any complaints, you are encouraged to submit a grievance. Please report your complaints to the following email address: [provided email address].
Express Consent:
By visiting this page or using this website, you explicitly consent to the utilization and disclosure of your personal information as outlined in this Privacy Statement and as permitted by Indian law. Please note that headings are for reference purposes only and do not define, limit, construe, or describe the scope or extent of each section.